Support
Become a Reseller
Sell our IPTV service to your own customers. Buy 12-month lines in bulk at wholesale prices, from 10 lines.
- Send us the form below with how many lines you want.
- We email you our reseller plans and how to pay (Bitcoin).
- Once your payment is confirmed, your lines arrive by email.
How Support Works
Real humans. No bots. Under 2h average.
Small focused team. No offshore call centre. The same inbox the engineering team monitors.
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What to send us
Your subscription email + the device you're using (be specific — "Firestick 4K Max") + what you see vs what you expect. Paste any exact error wording.
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Common requests
Lost credentials, app install help, missing channel requests, EPG fixes, billing, refunds, account moves, phishing checks — all welcome.
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Fast paths first
Most answers live in the FAQ, app setup guide, or pricing page. If those don't cover it, write in — we reply faster than you'll guess.
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What we never do
No scripted bot. No "restart the router and call back". No upsells when you're asking for help. No 24-hour wait times.
<2h
Avg first reply
24/7
Coverage hours
100%
Real humans
7-day
Refund window
